August 16, 2022

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Fontainebleau Miami Seaside Evaluate

Let me simply begin with the truth that I solely spent three days on this lodge, nevertheless it felt like an entire month with the expertise I’ve had. 

I used to be in Miami for a piece factor and took my spouse alongside in order that after the work was over we might keep the weekend and revel in ourselves. We flew in on Thursday and left Sunday afternoon. Each check-in and check-out had been a horrid expertise I’d not want upon my enemy. The employees was impolite, sluggish, and unhelpful. 

The second disagreeable shock of the journey was the room. We figured the Fontainebleau was an upscale lodge – the costs implied as a lot – however the room was disappointing. My spouse mentioned it was very dated, however I solely cared that it was soiled.

The toilet had crimson mildew, the flooring had been dusty, there have been no toiletries supplied, and the room smelled like a household of people who smoke lived there for a decade. I needed to go to my assembly so I left my spouse alone.

She hoped to loosen up by the pool till I got here again, however as she later informed me it was “mission inconceivable”. There are not any free pool chairs ever until you’re there at 6 am, and the cabanas value one thing insane, like a thousand bucks or one thing. 

The fridge within the room didn’t work, the ac was weak. The sheets felt disgusting and I spent half the day getting a maintain of a contemporary set. Elevators have ready traces like the very best golf equipment. If I began duolingo, I’d be taught a brand new language simply throughout all that ready. 

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I wouldn’t ever return to this lodge. It was not at all 5 stars. To start with, we needed to transfer rooms after the primary evening as a result of there have been BUGS in our mattress. The “supervisor” of the lodge who was on responsibility had the nerve to say that they seemed like “simply ants.” I don’t know the place she is from, however it doesn’t matter what type of bugs they’re, this isn’t okay!!!

The “supervisor” informed us that they might take off our resort charges and provides us a $250 credit score for the difficulty. When it was time to go away, none of that was taken off our invoice. I needed to wait within the lengthy check-in/check-out line to get it taken care of, and even once I requested to speak to a supervisor once more to allow them to know, they didn’t come out. 

I hated the meals we paid 200$ for within the night, solely the fries had been edible. Needed to exit and search for a Mcdonald’s like we had been 10 years previous! The valet service could be very sluggish and is charged further. To be frank, all the pieces on this lodge prices further (or it is advisable to go on the lookout for employees to get it). The seashore, pool, and membership had been all the time overflowing with folks – typically excessive or drunk. Not the very best expertise even by itself. 

The pool and seashore service had been abysmal. We waited for nearly 2 hours for a few cocktails. Everyone seems to be tremendous impolite and sad to be coping with you. Lazy, grasping employees, begging for a tip for the smallest issues. Our room wasn’t cleaned even as soon as all through the weekend. My spouse discovered a ball of gray hair on the toilet ground. I actually hope it got here from someone’s head! 

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